Website: https://www.tentox.com    |    Effective date: 10/14/2026

1. Introduction

Tent OX LLC ("Tent OX," "we," "us") respects the privacy of customers, prospective customers, vendors, and website visitors. This policy describes how we collect, use, disclose, and protect information in connection with our equipment sales and services.

2. Information We Collect

We may collect names, business names, contact details, shipping and billing addresses, product inquiries, quotations, purchase orders, sales and service correspondence, transaction and shipping records, and communication preferences. Our website may collect technical or usage information depending on the technologies enabled.

3. How We Use Information

We use information to answer inquiries, prepare quotations, process orders and payments, coordinate shipments, provide support, maintain business records, protect our systems, and comply with applicable law. Email marketing, if conducted, is managed separately from our RingCentral SMS program.

4. SMS Communications and Consent

With appropriate consent, we may send non-promotional texts about equipment inquiries, quotations, orders, delivery coordination, and support. Providing a telephone number alone does not constitute consent. SMS consent is voluntary and not a condition of purchase. Reply STOP to opt out or HELP for assistance.

5. Mobile Information Sharing

No mobile opt-in information or SMS consent will be shared with third parties or affiliates for their own marketing or promotional purposes. We do not sell SMS opt-in lists. Authorized service providers may process messaging information solely to provide services on our behalf.

6. Business Systems and Disclosure

We use Zoho CRM and RingCentral to manage customer interactions and business records. We may disclose information to service providers, financial institutions, carriers, suppliers, advisers, or authorities as necessary to operate our business or comply with law. Such sharing does not authorize independent marketing use of SMS consent data.

7. Security and Retention

We use reasonable organizational and technical safeguards, but cannot guarantee absolute security. We retain information as needed for operations, contractual obligations, recordkeeping, dispute resolution, and legal compliance.

8. Your Choices

You may contact us to request access, correction, or deletion of personal information, subject to applicable law and recordkeeping obligations, or to update your communication preferences. SMS recipients may reply STOP at any time.

9. Website Technologies and Third Parties

Our website may use hosting, analytics, or other third-party technologies. Actual cookie and analytics practices should be confirmed and disclosed before publication. Links to third-party websites are governed by their respective policies.

10. Policy Changes

We may update this policy from time to time and post the revised version with an updated effective date.

11. Contact

Tent OX LLC

Website: https://www.tentox.com

Email: sales@tentox.com

Telephone: 1-800-878-0065

Mailing address: 5246 Simpson Ferry Rd. #381, Mechanicsburg, PA 17050

SMS Terms: https://www.tentox.com/sms-terms